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Q
1.
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How
do I listen or watch the radio and video programming ?
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In
order to enjoy our radio and video programmes, you'll need to have
either "Media Player" provided by Microsoft or "RealPlayer" provided
by RealNetworks loaded on your computer. You can download the software
free-of-charge at:
1.
Media Player, from Microsoft: http://www.microsoft.com/mediaplayer
2.
RealPlayer, from Real Networks: http://www.real.com
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Q
2.
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When
I listen to the radio live broadcasting, why does the RealPlayer come
with a warning "Server Alert: The Server has reached its capacity
for the requested URL" ? |
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In
order to ensure the traffic will not overload our Internet link,
we have limited the number of concurrent connection to our live
channels at this moment. You can try to listen to that channel again
later or select another channel.
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Q
3.
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How
do I read Chinese on the RTHK homepage? |
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The
Chinese pages from RTHK ON INTERNET are constructed by Chinese Big5
Code. We recommend that you should use Chinese Windows to surf our
Chinese pages. If you are using English Windows, you need a Chinese
add-on to enable your system to display the Chinese input. There
are several add-on Chinese systems, for example: UnionWay,TwinBridge,
NanJi Star, AsiaSurf and RichWin For Internet. Or you can install
the Chinese fonts from Internet Explorer Multilanguage Support.
The address is: http://www.microsoft.com/ie/download
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Q
4.
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After
I installed the add-on Chinese system, why I still can't see Chinese? |
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Some
add-on Chinese system can only run on 16-bit applications under
your English MS-Windows (3.1x, WFWG3.11, Win95 or WinNT3.5x). You
may try to download the specific version or another add-on Chinese
system from the above lists.
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Q
5.
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Although
I have Chinese Windows or the add-on Chinese systems or fonts installed,
why I still can't see Chinese and the displayed characters still appeared
as a square or the lines are unwrapped? |
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You
can follow these steps according to different versions of your browsers
to translate the codes:
- IE4.X：Select
"View "on the menu bar, then select "Fonts" and then"(Traditional
Chinese)Big-5 "。
- IE5.X：Select "View" on the menu bar, then select"Encoding"
and then "(Traditional Chinese)Big-5"。
- Netscape4.0X： Select "View" on the menu bar, then select"Encoding"
and then "Traditional Chinese Big-5"。
- Netscape4.5X：Select "View" on the menu bar, then"Character
Set" and then "Traditional Chinese Big-5"。
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Q
6.
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Download
the Big-5 version of HKSCS reference fonts and input software for
specific Chinese characters used in Hong Kong. |
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Please
click here to Hong Kong Supplementary Character Set Download Area
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Q
7.
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Sometimes
when click to listen/watch the online live/archive, why does the browser
come with a message "cannot open file with extension smil / smi
/ ram / ra / rm"? |
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Please reinstall
the RealOne Player again or set up your RealPlayer according
to the following instructions:
If you are
using Real Player 8
1. [View] ->
[Preferences] -> [Upgrade] -> Select
[Always Play RealNetworks Media with RealPlayer]
2. [View] ->
[Preferences] -> [Upgrade] -> [Auto Restore Settings] ->
Select [SMIL Document],
[Real-Time Streaming Protocol], [RealAudio Clip], [RealMedia File],
[RealVideo], [RealMedia VBR File], [RealText Clip] -> [OK] ->
[OK]
If you are using RealOne Player
1. [Tools]->[Preferences]->[Media
Types]
2.
Select [Always play with RealOne Player] in the
following Media types
SMIL Multimedia
Presentation
RealMedia
RealAudio
->[OK]
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