7. Other Specific Services

(a) Typhoon/Bad Weather Radio Announcements

RTHK broadcasts updated weather information every 15 minutes when typhoon signal No. 8 or higher is announced. If schools need to be closed because of typhoon or bad weather, announcements will be made before 6:15 a.m. for morning classes and before 11:00 a.m. for afternoon classes on notification from the Government Information Services or other Government bureaux or departments.

(b) Follow-up Action on Calls to Public Affairs Programmes

Our radio channels act as a platform for the public to voice their opinions on topical issues. On-air calls that require action will be followed up, and a reply will be given or the matter will be referred to the appropriate authorities within 8 days.

(c) Captioning of TV Prime Time Programmes for the Hearing Impaired

In 2007-08 RTHK will continue to provide 100% subtitling of prime time television programmes in compliance to the licensing requirement of the commercial broadcaster.

(d) Advice on Radio Reception?

For advise on problems with reception of our radio broadcasts, please contact our Duty Engineer at 2339 6440 for advice.

(e) Video Library

A loan service is available for non-profit making organization, please contact our Librarian for details at 2339 7773. In addition, free viewing is also available at 27 Leisure and Cultural Services Department libraries with audio-visual section.

(f) Audio Archives

Selected radio programmes are available for borrowing from the City Hall Library and Shatin Central Library. For more details, please call our Librarian at 2339 6445.

(g) Service Hotline

The RTHK Service Hotline 2272 0000 is an interactive voice response system which allows listeners to dial in for radio programmes from any RTHK channels. Users have a choice of three languages (Cantonese, English and Putonghua) and can also record their opinions through the system.